Frequently Asked Questions

Is your jewellery real sterling silver?

Yes. Our pieces are made in solid 925 sterling silver, which is 92.5% pure silver. Some are rhodium-plated, and the listing says so. Read more in What does 925 sterling silver mean?

What gemstones do you use?

Each listing names the stone used. Browse by stone: amethyst, moonstone, labradorite, garnet, onyx and more.

What is oxidised silver?

Oxidised silver is deliberately darkened in the details to give depth and a rustic, bohemian look. It is still sterling silver underneath. Polish it lightly or not at all, so the dark finish stays.

How do I care for my jewellery?

Keep it dry, put it on after perfume and hairspray, wipe it with a soft cloth and store it in an airtight bag. Softer stones need extra care. See our full care guide.

Where do you ship from and how long does dispatch take?

We ship from Canberra, Australia, and dispatch orders within 2 business days. Full details are in our shipping policy.

What is your returns policy?

Please see our returns policy.

How do I find the right birthstone?

See our birthstones by month guide.

How can I contact you?

Use our contact page.