Shipping policy
Shipment Processing Time
All orders are processed and dispatched within 2 business days. Orders are not shipped or delivered on weekends or Australian public holidays (ACT region).
Domestic Australia-wide Shipping
Small Items
Shipping charges for your order will be calculated and displayed at checkout. Most items fall under this category. All orders are sent through Australia Post.
|
Shipment type |
Estimated delivery time |
Shipment cost |
|
Standard shipping without tracking no. |
3-5 business days |
$3.99 |
|
Standard shipping with tracking no. |
3-5 business days |
$5.99 |
|
Express shipping with tracking no. |
1-2 business days |
$12.99 |
Bigger Items
Shipping charges for your order will be calculated and displayed at checkout. Some bigger items may fall under this category. All orders are sent through Australia Post.
|
Shipment type |
Estimated delivery time |
Shipment cost |
|
Standard shipping with tracking no. |
3-5 business days |
$7.99 |
|
Express shipping with tracking no. |
1-2 business days |
$12.99 |
* All orders are shipped from Canberra, Australia. Please refer to Australia Post website to check if there are any delays impacting your location.
International (Outside Australia) Shipping
All orders are sent through Australia Post.
|
Shipment type |
Estimated delivery time |
Shipment cost |
|
Standard shipping with tracking no. |
10-20 business days |
$20.99 |
|
Express shipping with tracking no. |
7-15 business days |
$35.99 |
* All orders are shipped from Canberra, Australia. Please refer to Australia Post website to check if there are any delays impacting your location.
Customs, Duties and Taxes
All fees (custom duty, taxes, tariffs etc.) if imposed are responsibility of the customer.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s) if applicable. The tracking number will be active within 24 hours.